Last Updated: 17/12/2024
1. Introduction
DuoPay LTD ("DuoPay", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.
2. Information We Collect
We may collect the following types of information:
a. Personal Information: When you register for an account or use our services, we may collect personal information such as your name, email address, phone number, and business details.
b. Transaction Information: We collect details of your transactions when you use our payment services.
c. Technical Information: We collect information about your device, internet connection, and usage patterns when you use our services.
d. Location Information: We collect information on your Location and share it with Stripe as part of their Fraud Prevention systems. This allows them to see where a transaction has been captured.
3. How We Use Your Information
We use the information we collect for the following purposes:
a. To Provide Services: We use your information to operate, maintain, and provide you with our services.
b. To Communicate: We use your information to communicate with you about your account, transactions, and updates to our services.
c. To Improve Services: We use your information to improve and personalize our services.
d. To Ensure Security: We use your information to protect the security and integrity of our services.
4. Sharing Your Information
We may share your information with third parties in the following ways:
a. With Stripe: We send data to Stripe for payment processing and compliance with their Connected Account Agreement.
Stripe also require your location information as part of their Fraud Prevention systems. This allows them to see where a transaction has been captured.
b. With Google Cloud Platform (GCP): We store data on GCP to provide you with reliable and secure services.
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.
b. With Google Cloud Platform (GCP): We store data on GCP to provide you with reliable and secure services
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.
b. With Google Cloud Platform (GCP): We store data on GCP to provide you with reliable and secure services
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.
c. With Amazon Web Services (AWS): We process data through AWS services as part of our infrastructure.
d. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
a. Access: You can request access to your personal information.
b. Correction: You can request correction of inaccurate or incomplete personal information.
c. Deletion: You can request deletion of your personal information, subject to certain exceptions.
d. Objection: You can object to the processing of your personal information.
e. Restriction: You can request restriction of processing your personal information.
f. Data Portability: You can request transfer of your personal information to another service provider.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:contact@duopay.com
By using DuoPay, you acknowledge that you have read, understood, and agree to this Privacy Policy.